Refund policy

Each piece in our collection is meticulously handcrafted by skilled artisans in Italy, making every item unique and special. Due to the artisanal nature of our products, we maintain a no-returns policy to ensure the highest quality standards and protect the integrity of our handmade items.

We take great pride in our craftsmanship and want you to be completely satisfied with your purchase. If you have any concerns about your product, please don't hesitate to contact our dedicated customer service team at lagarina.team@gmail.com. We are committed to working with you to find an appropriate resolution and ensure your complete satisfaction.

Our team will carefully review each situation on a case-by-case basis and strive to provide the best possible solution for our valued customers. Your satisfaction matters to us, and we are here to assist you throughout your experience with our brand.

Thank you for choosing our artisanal products and supporting traditional Italian craftsmanship.